Question Summary:

How do I sell on your website?
How do I contact a seller on your website?
Is BirdTrade Free?
Isn't this the birdtrader website?
What's the difference between Birdtrade.co.uk and BirdTrader?
Why is my account automatically blocked on registration?
I cannot browse any of your adverts, what have I done wrong?
What do I do if I'm contacted by a foreign buyer?
I've submitted my advert, why does it not show up on site?
I've forgotten my password, what do I do?
Are you really non-profit? How come I've seen advertising for your site?
Why do you provide this classified service without any financial incentive?

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Q: I'd like to sell on your website, how do I go about this?
A: Selling on our website is very easy, our systems are setup to protect your information unlike other bird classified sites. Users have to register with us to view any contact information, this in turn allows us to track activity and take further precautions to prevent the misuse of private details

1# - Make sure you have registered with our website and activated your account
2# - On the top blue horizontal menu, hold your mouse over the "Classified Tools" button - from the drop down menu select "Post Free Ad" to begin the selling wizard
3# - Select the category of your bird/item from the drop down menu - the next page will automatically load
4# - Fill in the following form with all information. Be sure to hold your mouse over the little (I) icons for further information on each field.
5# - Once you are happy with your advert - Click the Save button below the form
6# - Your advert details will be added to our queue and will NOT be published until one of our administrators approves it.

Q: I'd like to contact a seller on your website, how do I go about this?
A: Contacting sellers on our website is very easy, our systems are setup to protect their information unlike other bird classified sites. You have to register with us to view any contact information, this in turn allows us to track activity and take further precautions to prevent the misuse of private details, so scammers you have been warned.

1# - Make sure you have registered with our website and activated your account
2# - Search through our adverts and select the advert you'd like to make an enquiry about.
3# - If you are not logged into our site, you will see a button requesting you to "log in to view contact details"
4# - Make sure you log in
5# - Head back to the same advert and the button will be replaced by an e-mail address, phone number or both.
6# - Please note we DO NOT house any hidden charges like other bird classified sites. See questions below for further details.

Q: Is BirdTrade Free?
A: Yes our site is completely free and there are NO hidden phone charges. All our adverts provide actual phone numbers.

Q: Isn't this the birdtrader website?
A: No we are a completely different organisation and not associated with birdtrader in any way.

Q: What's the difference between Birdtrade.co.uk and BirdTrader?
A: We (birdtrade.co.uk) don't house any phone charges.

Q: Why is my account automatically blocked on registration?
A: By default all registrations are blocked until the user clicks the activation link which should of been sent to the registered e-mail. If you have not received this setup e-mail please contact us for further support: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Q: I cannot browse any of your adverts, what have I done wrong?
A: Our site is "advert" related on the rare occasion some antivirus software or toolbar software will forbid you access as it thinks we are a commercial site trying to sell you products.
If you think this might be the case you can add www.birdtrade.co.uk in the safe zone in this particular software which should allow faultless browsing through our adverts.

A2: It's advisable to test our website on your local library computers to iron out the possibilities that it maybe your computer software.

Q: What do I do if I'm contacted by a foreign buyer?
A: If you're certain the initial contact has come from our website please e-mail us immediately with details of this user. We take scamming extremely seriously and the user will be permanently banned and reported to the relative authorities.

Q: I've submitted my advert, why does it not show up on site?
A: All our adverts need to be approved by our administrators, if your advert passes our guidelines only then will it be published. Approval process can take anywhere from 5 minutes - 12 hours.

Q: I've forgotten my password, what do I do?
A: Please visit our FORGOTTEN PASSWORD SECTION to have your password sent via e-mail.

Q: Are you really non-profit? How come I've seen advertising for your site?
A: 70% of our site run costs come from our own back-pocket the rest is helped by generous donations and "kick-backs" from our members. We are fortunate enough to house two web technicans on our team who maintain and produce design work for BirdTrade for next to nothing.

Q: Why do you provide this classified service without any financial incentive?
A: As the old adage goes "you don't get something for nothing". We like to think we are the exception. After trawling the Internet finding fees for most classified advertising, be it hidden phone charges to registration fees to things as crazy as not allowing you to contact the advertiser without some form of credit. We decided enough was enough and BirdTrade was born, our aim is to offer bird owners a service that they can use freely and choose to donate to the running of the site. With hundreds of birds being bought and sold on BirdTrade we figured members would appreciate not having any additional outgoing costs to sell their beloved birds.

Can't find the answer to our question here, please feel free to contact us: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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